Privacy and Cookies Policy

Last update: november 14 2023.

Welcome to the Fédération des familles d'accueil et des ressources intermédiaires du Québec website. At the FFARIQ, we are committed to protecting your privacy and complying with applicable data protection laws. This Privacy and Cookie Policy informs you about our practices regarding the collection, use and sharing of your personal information and the use of cookies and similar technologies on our website.

1. Information we Collect

We may collect the following types of information when you use our website:

• Contact information: name, e-mail address and telephone number that you voluntarily provide when you register, subscribe to our newsletter, fill out a form or use our services.
• Connection information: IP address, Web browser, Internet service provider, operating system and other technical information when you visit our website.
• Usage information: the pages you visit, the time you spend on our website, the links you click and other data concerning your interactions with our website.

2. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your online experience and understand how you use our website. Cookies are small text files stored on your device when you visit a website. They are widely used to keep the site running smoothly, analyze user behaviour and personalize your experience.

a. Types of Cookies Used

We use the following types of cookies on our website:

• Essential cookies: these cookies are necessary for the operation of our website. They enable you to navigate the site and use its basic functions. Without these cookies, some parts of our website will not function properly.
• Performance cookies: these collect information about how visitors use our website - for example, which pages they visit most frequently. This data helps us improve the performance of our website and understand user preferences.
• Functionality cookies: these enable the website to remember the choices you have made (such as your username, language or region) and to provide enhanced, more personalized functionality. They may also be used to provide services you have requested, such as viewing a video or writing a comment.
• Advertising cookies: these cookies are used to serve ads that are relevant to you and your preferences. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.

b. Cookie management

You have control over which cookies you accept, and you can manage them at any time in the right-hand footer of the website (a white banner on which it says "Manage consent" when you hover your mouse over it). You can change your browser settings to accept or reject cookies, delete cookies already stored on your device or be warned before accepting cookies from the website. Cookie management options vary according to the browser you use. Here are some links to guides on popular browsers:

• Chrome : Managing cookies in Chrome
• Firefox : Managing cookies in Firefox
• Safari: Managing cookies in Safari
• Internet Explorer: Managing cookies in Internet Explorer

Please note that refusing cookies may affect your experience on our website and limit some of its functionalities.

c. Consent to Cookies

By continuing to use our website, you consent to our use of cookies as described in this Policy. If you do not agree to the use of cookies, please configure your browser settings in accordance with the instructions provided above or discontinue using our website.

3. How we Use Your Information

We use your personal information for the following purposes:

• Providing and personalizing our services
• Send you marketing communications if you have given your consent
• Improve and optimize our website and services
• Responding to your requests and providing customer service
• Meeting our legal obligations

4. Sharing Your Information

We may share your personal information with third parties in the following cases:

• With your consent
• With third-party service providers who help us operate our website and provide our services
• To meet our legal obligations
• In the event of a merger, acquisition or sale of all or part of our business, your information may be transferred to another entity.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing and object to the processing of your information. To exercise these rights, please contact us at [contact e-mail address].

6. Data Security

We take reasonable security measures to protect your personal information from loss, unauthorized access, disclosure, alteration or destruction.

7. Changes to the Privacy and Cookies Policy

We may update this Policy from time to time to reflect changes in our information collection and processing practices. We encourage you to review this Policy regularly to stay informed about our current practices.

8. Contact Us

If you have any questions about this Policy or if you wish to exercise your data protection rights, please contact us at info@ffariq.ca